Terms of service

Effective Date: 4/21/2026
Website: https://zomaco-fine-jewelry.myshopify.com

1. Overview

Welcome to Zomaco Fine Jewelry (“Zomaco,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Services

Zomaco specializes in fine jewelry, including custom engagement rings, wedding bands, and gemstone jewelry.

All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

Program Name

Zomaco Text Messaging Program

Program Description

When you opt in to receive text messages from Zomaco, you may receive SMS and MMS messages related to your ring design, saved configurations, appointment scheduling, order updates, and related communications from Zomaco. These messages are sent to help you stay connected with Zomaco regarding your jewelry inquiry.

Consent & Opt-In

By checking the SMS consent checkbox on the Zomaco ring builder and providing your phone number, you expressly consent to receive text messages from Zomaco at the phone number you provided. Consent is not a condition of purchase or use of the ring builder tool. You may use the ring builder without opting in to text messages.

Message Frequency

Message frequency varies depending on your interaction with Zomaco. Typical messages include appointment confirmations, follow-ups on saved ring designs, and responses to your inquiries. You will not receive more than 3 messages per month unless you initiate additional conversations.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Zomaco is not responsible for any fees charged by your carrier.

Opt-Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from Zomaco. After sending STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again. If you experience any issues opting out, contact us using the information below.

Help

For help or questions about the text messaging program, reply HELP to any message you receive, or contact Zomaco at:

  • Email: zomacojewelry@gmail.com
  • Phone: (602) 695-6455

Supported Carriers

Messages are supported on all major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and personal information will not be shared with third parties for marketing purposes. For full details on how your information is collected, used, and protected, please review Zomaco's privacy policy at https://zomacojewelry.com/policies/privacy-policy.

Conditions

Zomaco reserves the right to modify or discontinue the text messaging program at any time. In the event of any changes to these terms, an updated version will be made available at this page. Continued participation in the program after changes constitutes acceptance of the revised terms.

3. Custom Jewelry Orders

Custom jewelry orders are final once approved.

  • A design is considered approved once the customer confirms CAD renderings and/or stone selection.

  • Changes after approval may result in additional fees.

  • Production timelines are estimates (typically 2–3 weeks) and may vary based on complexity.

Zomaco is not responsible for dissatisfaction resulting from approved designs.

4. Pricing & Payments

All prices are listed in USD.

  • Full or partial payment may be required before production begins.

  • We reserve the right to adjust pricing at any time.

  • Applicable taxes and shipping fees will be added at checkout.

Failure to complete payment may result in cancellation of the order.

5. Returns & Exchanges

Due to the nature of fine and custom jewelry:

  • Custom pieces are non-refundable and non-returnable.

  • Resizing may be offered depending on the design; additional fees may apply.

6. Shipping & Delivery

We offer insured shipping for all orders.

  • Delivery times are estimates and not guaranteed.

  • Zomaco is not responsible for delays caused by carriers or external factors.

  • Risk of loss transfers to the customer upon delivery confirmation.

7. Warranty & Repairs

Zomaco offers a limited warranty covering manufacturing defects.

This warranty does not cover:

  • Normal wear and tear

  • Accidental damage

  • Loss of stones

  • Improper care or third-party repairs

Repair services may be available for an additional fee.

8. Gemstones & Diamonds

We offer both lab-grown and natural diamonds and gemstones.

  • Variations in color, clarity, and appearance are natural and expected.

  • Certification (e.g., GIA or IGI) is available upon request for select stones.

Zomaco does not guarantee exact visual matches to images.

9. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Zomaco and may not be used without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Zomaco shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or data

  • Any damages exceeding the amount paid for the product

11. User Conduct

You agree not to use this website for unlawful or abusive purposes, including fraud or interference with website functionality.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of changes.

14. Governing Law

These Terms shall be governed by the laws of the State of California.

15. Contact Information

Zomaco Fine Jewelry
835 5th Ave Ste 301
San Diego, CA 92101
Email: zomacojewelry@gmail.com
Phone: 6026956455